Making a difference together: annual report 2018-19Download (PDF 4.59MB)
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Making a difference together: annual report 2018-19
Date of publication
Friday, 28 June, 2019
Date evidence capture began
Sunday, 1 April, 2018
Date evidence capture finished
Sunday, 31 March, 2019
Type of report
Communication between staff and patients
Quality of care
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact