Summary of report content
Amplifying your voice • Children and Young People’s Partnership board and access for young people, in accessing Children and Adolescent Mental Health Services (CAMHS) and the work with Magna Carta School. • Challenged Adults & Health Select Committee on the provision of information on measuring long term impact on the proposals to reduce Housing Related Support. • Challenged Commissioners on clarity to be clear with people on changes to housing related support. • Healthwatch Surrey feedback was used in CAMHS Quality Review. Escalation • ‘What We’ve Heard’ (WWH) meeting with NW Surrey Clinical Commissioning Group CCG and micro suction service. • Escalation Panel identification of experiences relating to dental changes. • Hospital prescriptions and out of hours. • Surrey and Borders Partnership to share evidence on mental health services in Surrey and CAMHS waiting times. • Quality Surveillance Group (QSG) experiences relating to Surrey and Borders and Mindsight CAMHS service. • Multi-Agency Safeguarding Hub awareness on patient safety, security and hygiene at Abraham Cowley Unit. • Re-commissioning of Sexual Health Services to the Adults & Health Select Committee in Surrey recommendation of a review in the implementation phase, consultation process and lessons to be learned. • Treatment of an epileptic child on the ward at Epsom Hospital. Relationships • Development of working relationships with South East Coast Ambulance Service (SECAmb) Lay Governors and programme managers for the work streams of the Surrey Heartlands Sustainability and Transformation Partnership (STP). • Healthwatch England Network. Empowering people • 3 new information leaflets, 8,200 of which have already been distributed through channels across Surrey. • 2,000 people informed about Epsom & St Helier 2020-2030 proposals. • 486 enquiries through Citizens Advice. • Advocacy service supported 68 individuals. • 2,000 of our leaflets distributed through Surrey Coalition of Disabled People’s network. Projects • Magna Carta school project. • Babcock4s free training for schools for mental health training in schools. • GP Impact Report and impact on practices in area – training and information for patients.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.