Making a complaint: What online information do Southwark GP surgeries give to their patients?Download (PDF 402KB)
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Making a complaint: What online information do Southwark GP surgeries give to their patients?
Date of publication
Saturday, 26 March, 2016
Date evidence capture began
Tuesday, 1 March, 2016
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Primary care services
Types of disabilities
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact