Making Care Closer to Home work for Enfield

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Summary of report content

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General details

Report title 
Making Care Closer to Home work for Enfield
Local Healthwatch 
Healthwatch Enfield
Date of publication 
Thursday, 22 March, 2018
Date evidence capture began 
Friday, 1 December, 2017
Date evidence capture finished 
Friday, 1 December, 2017
Type of report 
Report
Key themes 
Access
Administration
Admission
Booking appointments
Building and facilities
Communication between staff and patients
Consent to care and treatment
Continuity of care
Cost of services
Diagnosis
Digitalisation of services
Discharge
Engagement
Health promotion
Health protection
Holistic support
Information providing
Integration of services
Lifestyle and wellbeing
Medication
Public involvement
Quality of treatment
Referrals
Service delivery organisation and staffing
Support
Other information of note about this report 
Solution Based
Guidance
Healthwatch reference number 
Rep-6796

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Community pharmacy
Dentist (non-hospital)
Diagnostic and/or screening service - single handed sessional providers
GP practice
Health visitor
Mobile doctors service
Secondary care services 
Appointments
Social care services 
Adult social care
After care
Community services 
Continuing care
Other

Details about conditions and diseases

What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
90
Age group 
All
Gender 
All
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not applicable
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
Not applicable
What was the main sentiment of the people who shared their views? 
Neutral

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.