Summary of report contentThroughout 2017 Healthwatch Enfield took an active role in informing the blueprint for Care Closer to Home Integrated Networks (CHINs) and advocating for the need to involve local people; embedding co-production as a preferred method of designing, delivering and evaluating this future delivery model. Because the discussions around the CHIN development had not significantly involved local people, in December 2017, Healthwatch Enfield hosted an engagement event where nearly 90 residents and health and care professionals working in the borough participated in workshops to start a discussion on how to make CHINs work for Enfield. Through bringing together local residents and professionals, representing a wide cross section of the community, to co-design solutions, Healthwatch Enfield facilitated discussions around the potential scope of the CHIN model for Enfield. The report's conclusion, based on the workshop, is that local people are seeking a CHIN that supports and furthers the Self-Care agenda and sees the patient as the expert, enabled to take a proactive approach, within a flexible service delivery model reinforced by a new commissioning framework. The report recommends that Enfield Council and NHS Enfield Clinical Commissioning Group work with local people to co-produce Care Closer to Home Integrated Networks that support the population’s needs. Healthwatch Enfield recommend the co-production model uses ideas and suggestions contained within this report as the basis of conversations with local residents; engages in an ongoing dialogue with the local communities to test and further develop the CHINs model for Enfield through organising targeted outreach, going to where people already ‘meet’; and that it works across professional and organisational boundaries, involving local people in decisions around commissioning, delivering and evaluating CHINs.
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Making Care Closer to Home work for Enfield
Date of publication
Thursday, 22 March, 2018
Date evidence capture began
Friday, 1 December, 2017
Date evidence capture finished
Friday, 1 December, 2017
Type of report
Building and facilities
Communication between staff and patients
Consent to care and treatment
Continuity of care
Cost of services
Digitalisation of services
Integration of services
Lifestyle and wellbeing
Quality of treatment
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Diagnostic and/or screening service - single handed sessional providers
Mobile doctors service
Secondary care services
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?