Long Term Plan Lincolnshire Report

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Summary of report content

Healthwatch Lincolshire took part in the NHS Long Term Plan (LTP) network-wide project. The purpose of our work was to provide information to the Lincolnshire Health System with regards to what Lincolnshire people feel about the NHS and the Long Term Plan. They engaged with 309 people via surveys and 95 people via focus groups. 

The report found that people want to be treated with a holistic approach to their care. Technology needs to be embraced and developed as a ‘world class’ facility but not assumed that everyone will participate. Transport links were often reported as a barrier to accessing health care. People want more information, guidance and advice about how to have better lifestyle choices with an affordable and supportive infrastructure. Waiting times for appointments need to be reduced. Diagnosis and test results needs to be much quicker. Services need to be much more visually joined up, this also includes ‘strategies’ from any of our statutory bodies that impact on the local population. People, families and carers have an important voice which must be included and acknowledged as an essential part of their health management. Where people don’t have a voice they don’t want to be disadvantaged, there is more need for advocacy and support to navigate the systems for all.

In response to the engagement work and the report, the STP have responded stating their plans for further research and the timelines for producing a local plan. 

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General details

Report title 
Long Term Plan Lincolnshire Report
Local Healthwatch 
Healthwatch Lincolnshire
Date of publication 
Monday, 24 June, 2019
Date evidence capture began 
Friday, 1 March, 2019
Date evidence capture finished 
Monday, 13 May, 2019
Type of report 
Key themes 
Communication between staff and patients
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Quality of patient transport
Service delivery organisation and staffing
Staff levels
Staff training
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England
Primary research method used 
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.