Long Term Plan Greater Manchester Cancer Report

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Summary of report content

The 10 local Healthwatch in the Greater Manchester area engaged 26 people who gave feedback on cancer services. This was part of the network-wide NHS Long Term Plan (LTP) project. 

The report found that people's experience of cancer services was generally positive when they received a diagnosis. It was also reported that the majority of respondents had a positive experience when getting support during their cancer care. Following a comparison between waiting times and overall experience it would appear that with longer waiting times, both for diagnosis and waiting for treatment, there is an increase in negative sentiment. Most people had made use of the internet for ‘information about general health and wellbeing issues’, they had also been using ‘online information about conditions’ and ‘online peer support’. It was highlighted that local support groups were beneficial and online peer support groups were used frequently. 

The Greater Manchester Health and Social Care (GMHSC) Partnership responded to this report. 

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General details

Report title 
Long Term Plan Greater Manchester Cancer Report
Local Healthwatch 
Healthwatch Bolton
Healthwatch Bury
Healthwatch Manchester
Healthwatch Oldham
Healthwatch Rochdale
Healthwatch Salford
Healthwatch Stockport
Healthwatch Tameside
Healthwatch Trafford
Healthwatch Wigan
Date of publication 
Monday, 19 August, 2019
Date evidence capture began 
Monday, 4 March, 2019
Date evidence capture finished 
Friday, 26 April, 2019
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Health promotion
Information providing
Quality of care
Quality of staffing
Staff attitudes
Staff training
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England
Primary research method used 
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details about conditions and diseases

Conditions or diseases 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.