Long Term Plan Dorset Report

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Summary of report content

Healthwatch Dorset gathered views from 306 people using online surveys and 195 interviews. The findings contributed towards a network wide project investigating the development of the NHS Long Term Plan (LTP).

The report found that people would like quicker and easier access to primary care services as well as diagnosis and treatment. It was suggested that people should have access to annual health checks so that any health issues can be picked up at an early stage. Better transport provision should be considered to help people in rural parts of the county. Information needs to be easily accessible to make informed decisions about their care and long-term condition. It was highlighted that people would like better awareness across the health service of the needs of those with a learning disability or autism when accessing care and treatment including respite and residential care.

The STP response suggests that they will continue to work with Healthwatch Dorset and they state that they will challenge the traditional view and move to a position where people and communities have charge of their health and wellbeing with the responsive services to support them.

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General details

Report title 
Long Term Plan Dorset Report
Local Healthwatch 
Healthwatch Dorset
Date of publication 
Monday, 22 July, 2019
Date evidence capture began 
Monday, 1 April, 2019
Date evidence capture finished 
Friday, 28 June, 2019
Type of report 
Key themes 
Communication between staff and patients
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Quality of treatment
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England
Primary research method used 
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.