NHS England published the NHS Long Term Plan (LTP) in January 2019. Through this report Healthwatch Devon, Healthwatch Plymouth and Healthwatch Torbay aimed to inform local health and care organisations about what local people think and feel about local NHS services and what improvements could be made to how these services are delivered in the future.
The report focused on prevention, role of the community and technology, covering people with cancer, dementia, the elderly, carers, patients with specific conditions such as heart and lung and rural communities. The preventative areas looked at include preventative medicine, early diagnosis, referrals, communication needs, community services, domiciliary and locally based care. The role of the community area looked at respondents concerns about overcoming stigmas, difficulty in accessing services, quality of services received, diagnosis and treatment. Technology covered the use of digital services in delivering services and communication as well as local services reliance on digital systems.
The report found that people identified some key issues across all themes. respondents would like to see a reduction in waiting times, better access, affordability of residential care homes as well as consideration for the elderly in the digitisation of services.
Long Term Plan Devon Report
Date evidence capture began
Date evidence capture finished
Communication between staff and patients
Continuity of care
Cost of services
Digitalisation of services
Integration of services
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Other information of note about this report
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Primary research method used
How was the information collected?
Secondary care services
End of life care
Mental health services
Mental health recovery service
Older peoples mental health community service
Types of long term conditions
Alzheimer’s disease or dementia
Asthma or long-term chest problem
Cancer in the last 5 years
Mental health condition
Number of people who shared their views
Other population characteristics
People who are geographically isolated
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?