London Road Community Hospital PLACE assessment

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Summary of report content

In November 2013, Healthwatch Derby carried out a PLACE (Patient-Led Assessments of the Care Environment) visit to London Road Community Hospital. The purpose of the visit was to make observations about the premises and environment of the provider. The report itemises positive observations, as well as negative observations, and also contains the Trust response to each point, where tangible impact is evident.

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General details

Report title 
London Road Community Hospital PLACE assessment
Local Healthwatch 
Healthwatch Derby
Date of publication 
Wednesday, 27 November, 2013
Date evidence capture began 
Wednesday, 27 November, 2013
Date evidence capture finished 
Wednesday, 27 November, 2013
Type of report 
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds

Details of people who shared their views

Number of people who shared their views 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
What type of impact was determined? 
Implied Impact
Tangible Impact (cost related)
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.