Living through COVID-19 with a respiratory condition

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Summary of report content

Healthwatch Central West London carried out research into those living through COVID-19 with a respiratory condition. They conducted a survey with Breathe Easy Westminster, focusing on the type of support and care patients had received during the pandemic, how easy it was for patients to get the help and prescriptions they needed as well as how they coped with the pandemic measures. They collated the views of 75 people either living with a respiratory condition or caring for someone who has a long-term respiratory condition in Westminster.

The survey found that those 50% of respondents were not contacted by their GP, hospital or support organisation in the first wave of the pandemic. The survey found that 31% of respondents did receive supermarket deliveries and 21% received weekly food. However, 20% received no help. 80% of respondents did say they were able to get through to their GP reception easily. However, almost half of respondents said their pharmacist does not deliver prescriptions to their home.

The report recommended that more thought and action needs to be taken to support people who are more vulnerable to catching COVID-19 because of a long-term respiratory condition. This includes not only those who are shielding, but also those with little or no English language skills, those that are digitally excluded, and those that live alone. An issue that requires particular attention is addressing the impact of this period on people’s mental health.

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General details

Report title 
Living through COVID-19 with a respiratory condition
Local Healthwatch 
Healthwatch Central West London
Date of publication 
Thursday, 26 November, 2020
Date evidence capture began 
Monday, 1 June, 2020
Date evidence capture finished 
Friday, 25 September, 2020
Type of report 
Key themes 
Communication between staff and patients
Health protection
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
If this work has been done in partnership, who is the partner? 
Breathe Easy Westminster
Primary research method used 
How was the information collected? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
16-17 years
18-24 years
25-64 years
65-85 years
85 +
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Specific ethnicity if known 
Any other Mixed/Multiple ethnic background
English/Welsh/Scottish/Northern Irish/British
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.