Living with dementia in Stockport

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Summary of report content

Healthwatch Stockport evaluated the support for people living with dementia by collecting feedback from those with lived experience.

The key findings from their engagement work includes:

  • Participants described that moving their loved ones into a care home was an extremely emotional experience.
  • The main issues people raised about care in care homes were about hygiene, lost property, dental care, GP care, visiting and lack of exercise/muscle wasting.
  • There was general concern about the quality of care plans, and it was suggested work needs to be done on modelling care plans on good practice.
  • Early hospital appointments were always very stressful with little chance of getting a dementia patient there for an eight or nine o’clock appointment.
  • It’s vital that all eligible health and social care professionals are provided with a mandatory training to support the care of people with dementia.

The report highlights what had worked well during the pandemic, the gaps in provision and a lived experience case study of one family’s dementia journey. Healthwatch have made recommendations for the local Clinical Commissioning Group to consider when shaping the services going forward.

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General details

Report title 
Living with dementia in Stockport
Local Healthwatch 
Healthwatch Stockport
Date of publication 
Monday, 13 June, 2022
Date evidence capture began 
Friday, 17 June, 2022
Date evidence capture finished 
Friday, 17 June, 2022
Key themes 
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Health promotion
Health protection
Public involvement
Quality of care
Staff training
Other information of note about this report 
Careplan

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Focus group
User stories
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Social care services 
Residential care home

Details about conditions and diseases

Types of disabilities 
Memory

Details of people who shared their views

Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.