Listening in action during lockdown

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Summary of report content

In this report, Healthwatch Central Bedfordshire comments on the changes that have occured since March due to the COVID pandemic. It covers a range of topics such as mental health, digital exclusion, communication and face masks. 

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General details

Report title 
Listening in action during lockdown
Local Healthwatch 
Healthwatch Central Bedfordshire
Date of publication 
Monday, 15 June, 2020
Type of report 
Report
Key themes 
Admission
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Health and safety
Health promotion
Health protection

Methodology and approach

How was the information collected? 
Not known

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.