Life in a Domestic Abuse refuge during the COVID pandemic

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General details

Report title 
Life in a Domestic Abuse refuge during the COVID pandemic
Local Healthwatch 
Healthwatch County Durham
Date of publication 
Tuesday, 9 June, 2020
Type of report 
Report
Key themes 
Access
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Health promotion
Health protection
Information providing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Support
Healthwatch reference number 
Rep-7558

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Unstructured Interview
How was the information collected? 
Telephone
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.