Let's talk sex and your health

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Summary of report content

Healthwatch South Tyneside and Young Healthwatch undertook research as to whether a newly relocated sexual health service was meeting the needs of young people using it.  They undertook visits to the service and a sur vey of young people between 21 January to 28 February 2020.  165 young people aged between 13 – 25 responded to the survey.

Most of the young people (85%) spoken to were female, suggesting that women are more at ease talking about sexual health than men.

Over three quarters knew where to get sexual health information and advice.  Those that didn’t were predominantly younger.  A similar number would speak to a friend or relative if they needed sexual health advice. 

Seven in ten said they knew where they could get free contraception from.  Those that didn’t know were in the younger age groups, community groups and from minority ethnic backgrounds.  Three quarters knew where to get emergency contraception. The three main places young people accessed contraception from were the sexual health clinic, their GP and pharmacy.

Over half knew where their local sexual health clinic was.  Overall sexual health services in South Tyneside were rated as fair or easy to access. Some young people who did state access was difficult said this was because of location, feeling embarrassed, not enough drop-in clinics on offer and not enough information about services.

Nearly nine in ten agreed there should be a dedicated young person’s clinic.  They had suggestions as to how to make the current service more young person friendly, and where it should be situated.

Just over half of the sample said there was enough information about services, suggesting that there are some areas in need of improvement.  Nearly three in five had used sexual health services.

Overall patients preferred a mixture of both appointments and drop-in sessions and this was dependant on what they were receiving treatment for.  Over a third had waited over 60 minutes to be seen.  There were a range of opinions on the set up of the service and barriers to access.

Over four in five said it was easy or fair to talk to staff about their sexual health concerns.  Nearly nine in ten felt their privacy and confidentiality was respected during their visit.

Overall eighty five per cent of respondents would recommend the sexual health service to someone they know.

The report contains 10 recommendations about improving access; making the service more young people friendly, cutting waiting times and improving awareness of the service.

The report includes a response from the provider.

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General details

Report title 
Let's talk sex and your health
Local Healthwatch 
Healthwatch South Tyneside
Date of publication 
Thursday, 7 January, 2021
Date evidence capture began 
Tuesday, 21 January, 2020
Date evidence capture finished 
Friday, 28 February, 2020
Type of report 
Report
Key themes 
Access
Building and facilities
Health promotion
Health protection
Information providing
Quality of staffing
Service delivery organisation and staffing
Staff attitudes
Waiting time to be seen once arrived at appointment
Healthwatch reference number 
Rep-8013

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Community pharmacy
GP practice
Secondary care services 
Sexual health

Details of people who shared their views

Number of people who shared their views 
165
Age group 
1-15 years
16-17 years
18-24 years
Gender 
Female
Male
Ethnicity 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.