Lets talk about the COVID vaccine

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Summary of report content

This brief report summarises findings from two online events held in March/April 2021, as well as a survey conducted in May/June 2021, to hear from people in Southwark about their COVID-19 vaccine experiences and concerns.

One event was targeted at older people (over 50) who were likely to have already had one or two doses of the vaccine (March 31,2021). This event had 12 attendees.

The other event was targeted at younger people (under 50) who were likely to not yet be eligible(14 April2021). This event had 11 attendees.

Healthwatch Southwark also conducted a survey which received 90 responses.

Key findings:

  • There was a mixture of negative and positive experiences of communication from health services about getting the vaccine.
  • The most common concern was related to the risk of blood clots from the Oxford-Astra Zeneca vaccine, as this had just gained media attention at the time of these events.
  • Experiences of going to get the vaccine were also evenly mixed between positive and negative.
  • Around half the group of younger people (age between 20 and 40) had positive attitudes towards the COVID-19 vaccine

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General details

Report title 
Lets talk about the COVID vaccine
Local Healthwatch 
Healthwatch Southwark
Date of publication 
Friday, 23 July, 2021
Date evidence capture began 
Monday, 1 March, 2021
Date evidence capture finished 
Wednesday, 30 June, 2021
Key themes 
Booking appointments
Communication between staff and patients
Health protection
Information providing
Public involvement
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Healthwatch England
Primary research method used 
Focus group

Details of health and care services included in the report

Primary care services 
Community pharmacy
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
25-64 years
65-85 years
Non binary
Prefer not to say
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Other ethnic group
Sexual orientation 
Prefer not to say
Does the information include public's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.