Let's not be rash: parental experience of allergy diagnosis in children

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Summary of report content

Healthwatch Stockport worked with Stockport Allergy Mamas to find out the level of support that their children received with their allergies.  They spoke to 17 parents.

Parents felt unsupported and let down by services.  They felt they were treated as neurotic and that healthcare professionals made assumptions about them as parents.  They experienced difficulties in accessing specialist help and delays in referrals as well as referrals not being completed.

Seven in ten parents had been formally diagnosed with depression.  Finding out more about their children’s allergies and seeking support had impacted their mental health.

The report contains 7 recommendations.

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General details

Report title 
Let's not be rash: parental experience of allergy diagnosis in children
Local Healthwatch 
Healthwatch Stockport
Date of publication 
Monday, 13 June, 2022
Key themes 
Communication between staff and patients
Information providing
Lifestyle and wellbeing
Staff attitudes

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other local body
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice

Details about conditions and diseases

What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.