Lesbian, Gay, Bisexual and Transgender Experiences of Health and Social Care ServicesDownload (PDF 220KB)
Summary of report content
In March 2020, Healthwatch Worcestershire carried out surveys and engagement to gather feedback from LGBT+ adults and young people in Worcestershire about their experiences of health and social care services. They engaged with 226 people in total via surveys and as part of engagement events.
Their survey results suggested that many adults who identified themselves as LGBT+ feel that health services have shown an understanding of them as an individual, including GP practices and Hospitals and in particular Accident an Emergency Department and Sexual Health services. However, many felt that they have experienced barriers and inequalities when accessing local health services. In particular, nearly half of the respondents thought that mental health services did not show an understanding of their issues.
The report highlights the issues LGBT+ people face which includes lack of visibility and representation within the services, lack of awareness and training, broad assumptions being made on the basis of sexuality and gender identity and current data collection systems not accounting for diversity of gender and sexuality. The study also found that LGBT+ carers would value access to support groups an increased awareness and visibility within organisations that provide support.
The report made a few recommendations 2 health and social care service commissioners and providers of children and young people’s emotional wellbeing services. The report does not contain a response from the providers.