Learning disability care in Barnet

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Summary of report content

This report was written by Healthwatch Croydon in association with two local groups, Inclusion Barnet and People’s Choice. The research was undertaken following feedback by the local learning disability parliament, with engagement conducted from September 2016 on wards. A total 86 people were spoken to. The final report was published in July, 2017. This project revealed a number of areas, which could reasonably be improved.While many service users reported they were satisfied on an overall level with the support they received, their day-today experience could be considerably improved, if certain specific areas were targeted for improvement. A set of recommendations were made following this report. No response from authorities or providers was attached.

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General details

Report title 
Learning disability care in Barnet
Local Healthwatch 
Healthwatch Barnet
Date of publication 
Monday, 31 July, 2017
Date evidence capture began 
Thursday, 1 September, 2016
Type of report 
Report
Key themes 
Quality of care
Staff attitudes
Staff training
Support
Other information of note about this report 
Carers
Healthwatch reference number 
Rep-5749

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
If this work has been done in partnership, who is the partner? 
Inclusion Barnet People's choice
Primary research method used 
Focus group
Survey
Unstructured Interview
How was the information collected? 
Outreach

Details of health and care services included in the report

Social care services 
Adult social care

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Types of long term conditions 
Learning disability

Details of people who shared their views

Number of people who shared their views 
86
Age group 
All people 18 and over
Gender 
Not known
Ethnicity 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.