Learning disabilities week

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Summary of report content

This is a joint report written by Healthwatch Bath and North East Somerset, Healthwatch Bristol, and Healthwatch South Gloucestershire. The topic is a summary of feedback gathered from two events run by Mencap and Avon and Wiltshire Mental Health Partnership NHS Trust. The report was published June, 2017. The main reason for engagement was to check the adherence to the Accessible Information Standard for patients as set out in 2016. Over 50 people’s comment’s were gathered through a mix of engagement stands and workshops. Overall sentiment was mixed. While the quantitative results suggest mostly positive experiences, detailed comments point to specific needs across a range of areas. A key theme was lack of good communication with people that have learning and other disabilities.

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General details

Report title 
Learning disabilities week
Local Healthwatch 
Healthwatch Bath and North East Somerset
Healthwatch Bristol
Healthwatch South Gloucestershire
Date of publication 
Friday, 16 June, 2017
Date evidence capture began 
Friday, 16 June, 2017
Date evidence capture finished 
Friday, 16 June, 2017
Type of report 
Report
Key themes 
Access
Administration
Information providing
Healthwatch reference number 
Rep-5734

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Engagement event
Survey
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Mental health

Details of people who shared their views

Number of people who shared their views 
50
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.