Key issues from April 2022

Download (PDF 133KB)

Summary of report content

Healthwatch Sheffield report on the key themes in their feedback in April 2022.  During this period they received 81 pieces of feedback.

The key themes in their data were:

  • Access to GPs – both positive and negative
  • What people think of proposed new healthcare services for the city
  • Autistic people’s requests for appointment support and quiet spaces at hospital appointments not being met
  • Access to NHS dentistry
  • People experiencing difficulties accessing mental health services

Would you like to look at:

General details

Report title 
Key issues from April 2022
Local Healthwatch 
Healthwatch Sheffield
Date of publication 
Monday, 13 June, 2022
Date evidence capture began 
Friday, 1 April, 2022
Date evidence capture finished 
Saturday, 30 April, 2022
Key themes 
Access
Booking appointments
Communication between staff and patients
Engagement
Health inequalities
Service delivery organisation and staffing
Staff attitudes
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
User stories
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Outpatients
Mental health services 
Community mental health team (CMHT)

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
Mental health
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
81
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.