Kentmere Mental Health Unit: Views on possible changes

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Summary of report content

Healthwatch Cumbria(HWC)was asked to independently assist Cumbria Partnership NHS CPFT in gathering community views on the proposed closure of the Kentmere mental health unit in Kendal. A survey was carried out and a drop in session was hosted. In total 319 people answered the survey euther on surveymonkey (on line) or at the drop in session. Summary of report findings were as follows: 80% of people who responded were from South Lakeland. Respondents of the survey do not want the Kentmere unit to close. 94% replied ‘No’ the question on whether they thought Kentmere should close. 87% of respondents were either somewhat or very satisfied with services at Kentmere. The main reasons against the closure of Kentmere were: Travel/ distance to alternative mental health services Lack of alternative service locally Concerns for peoples mental health if the unit closed andconcerns for their mental health if these individuals have to receive care outside of their local area The main ideas put forward as alternatives if Kentmere closes were: Providing an alternate facility locally. Either in another ward or create a new facility. Keep Kentmere open and make improvements to it. Improve community and crisis services Ensure that money is spent on alternate mental health provision Overall, the main view expressed is that people want Kentmere to remain open.

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General details

Report title 
Kentmere Mental Health Unit: Views on possible changes
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Friday, 8 July, 2016
Date evidence capture began 
Friday, 24 June, 2016
Date evidence capture finished 
Friday, 8 July, 2016
Type of report 
Public opinion
Key themes 
Building and facilities
Continuity of care
Quality of care
Service closure
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Service Provider
If this work has been done in partnership, who is the partner? 
Cumbria Partnership NHS Foundation Trust
Primary research method used 
Focus group
How was the information collected? 

Details of health and care services included in the report

Secondary care services 
Inpatient care
Psychiatry/mental health (hospital services)
Mental health services 
Psychiatry / mental health (other services)

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.