Summary of report content
Healthwatch Greenwich reports on the themes in its feedback during July 2021. During this period they received 394 pieces of feedback.
Topics covered included:
- Covid-19 vaccination records and length of time between doses
- Covid-19 testing
- Access to healthcare services for people with hearing loss
- Access to GP services
- Telephone appointments
- Online triage forms
- Experience of in-patient and outpatients
- Waiting times at A&E
- Post-natal care
- Video appointments for talking therapies
- Access to physiotherapy
Would you like to look at:
July 2021 Feedback report
Date of publication
Tuesday, 17 August, 2021
Date evidence capture began
Thursday, 1 July, 2021
Date evidence capture finished
Saturday, 31 July, 2021
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Quality of appointment
Service delivery organisation and staffing
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Counselling/improving access to psychological therapies (IAPT)
Mental health services
Community mental health team (CMHT)
Urgent and emergency care services
Accident & emergency
Types of disabilities
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?