Johns Campaign - hospital visiting, Blackpool & Lancashire

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Summary of report content

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General details

Report title 
Johns Campaign - hospital visiting, Blackpool & Lancashire
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Friday, 1 December, 2017
Date evidence capture began 
Thursday, 7 September, 2017
Date evidence capture finished 
Friday, 8 September, 2017
Type of report 
Report
Impact or progress
Key themes 
Car parking charges
Communication between staff and patients
Service delivery organisation and staffing
Healthwatch reference number 
Rep-1873

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds
Care of the elderly
Dementia
Inpatient care

Details about conditions and diseases

Types of disabilities 
Memory
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia

Details of people who shared their views

Number of people who shared their views 
26
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.