Insights into hospital discharge: A study of patient, carer and staff experience at Colchester Hospital

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General details

Report title 
Insights into hospital discharge: A study of patient, carer and staff experience at Colchester Hospital
Local Healthwatch 
Healthwatch Essex
Date of publication 
Thursday, 7 July, 2016
Date evidence capture began 
Monday, 1 June, 2015
Date evidence capture finished 
Wednesday, 30 December, 2015
Type of report 
Other
Patient experience
Key themes 
Communication between staff and patients
Discharge
Healthwatch reference number 
HWREP-000624

Methodology and approach

Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of people who shared their views

Number of people who shared their views 
86
Age group 
All people over the age of 65
Gender 
All
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.