Insight on COVID-19: Support for vulnerable children

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Summary of report content

Healthwatch Greenwich engaged with 5 groups working with families of children with additional needs about the support they received from the local authority during the Covid-19 pandemic. 

The report looks at the experience of children with Education, Health and Care (EHC) plans, some of whom haven’t been able to go to school despite government guidelines. They found that families were struggling as care packages have ceased, respite care is not available, and they can't get help from extended family due to lockdown and social distancing. Children are finding it hard to adjust to the sudden change in routine.

The report also looks at other impacts of the pandemic on these families, including digital exclusion, lack of confidence to undertake home schooling, patchy support from schools for children with additional needs and limited support from groups and organisations that would usually offer support to families with additional needs.

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General details

Report title 
Insight on COVID-19: Support for vulnerable children
Local Healthwatch 
Healthwatch Greenwich
Date of publication 
Thursday, 28 May, 2020
Date evidence capture began 
Wednesday, 1 April, 2020
Date evidence capture finished 
Thursday, 30 April, 2020
Type of report 
Key themes 
Digitalisation of services
Health inequalities
Holistic support
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
Focus group
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Children services

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.