Summary of report content
Healthwatch Surrey report on key themes in the feedback they received from the public in January 2022.
The themes include:
- Praise and thanks from people who have appreciated the care they received
- The crucial role of unpaid carers
- Lack of urgent NHSE dental care
- The impact on patients of lack of integrated care
Would you like to look at:
Insight Bulletin - January 2022
Date of publication
Tuesday, 8 February, 2022
Date evidence capture began
Saturday, 1 January, 2022
Date evidence capture finished
Monday, 31 January, 2022
Communication between staff and patients
Integration of services
Quality of care
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?