Individual Placement Support Service: shaping employment support for people with mental health difficulties

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Summary of report content

A new ‘Individual Placement Support’ (IPS) service will be introduced by Wakefield Mental Health Alliance late in 2021. This new service will help people with mental health difficulties to find and keep the right employment for them. Wakefield Mental Health Alliance want to make sure that the new IPS service provides the help that people need. They asked Healthwatch Wakefield to help them to find out what kind of support people might find helpful when looking for or keeping employment. To do this, Healthwatch Wakefield put together an online survey and organised two focus group discussions.

Overall, people were very enthusiastic about the proposed new IPS service and the model it will follow. People talked about the type of things that had previously helped them and the support that they would find useful now. There was also a lot of discussion around how important it is to offer support to people who are already in employment to allow them to continue in their role.

The report makes 6 recommendations.

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General details

Report title 
Individual Placement Support Service: shaping employment support for people with mental health difficulties
Local Healthwatch 
Healthwatch Wakefield
Date of publication 
Friday, 30 July, 2021
Date evidence capture began 
Monday, 17 May, 2021
Date evidence capture finished 
Friday, 25 June, 2021
Key themes 
Information providing
Lifestyle and wellbeing
Other information of note about this report 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other local body
Primary research method used 
Focus group

Details of health and care services included in the report

Mental health services 
Mental health recovery service
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
25-64 years
65-85 years
Prefer not to say
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.