Improving emotional well-being of young people, Richmond and Kingston

Download (PDF 802KB)

Summary of report content

The Youth Councils and local Healthwatch of Richmond and Kingston surveyed young people to get an understanding of their emotional wellbeing and mental health, their experiences of services and their views on how to improve care to meet their needs. The partners designed and piloted a paper and online surveys with young people to ensure that they were worded in ways that were appropriate and understood. Representatives of the Youth Councils also visited schools and youth clubs to collect responses face to face, attended workshops to support data analysis, and produced a film covering the key findings of this work. They received 1,580 unique and usable responses from people at 51 schools across Richmond and Kingston. The people responding to this survey closely resembled the wider community in terms of age, gender, sexuality, disability, and ethnicity. One in 3 respondents (571 or 36.2%) had needed to access support for their emotional wellbeing. Recommendations 1. Address stigma - ensure that people know that they will be treated confidentially and that they can ask for help 2. Promote services currently available so that people know who to ask for help and how to get help 3. Make future services ‘young person centred’. Locate services in the community, accessible outside of school hours with a non-threatening, non-medical environment 4. Change the mode of delivery to be more ‘young person centred’ 5. Review CAMHS thresholds and waiting lists 6. Focus care and promotion on people whose sexuality, gender or ethnicity make them least likely to access care 7. Create a positive school environment in relation to emotional wellbeing by raising awareness and opening discussions around mental health within schools 8. Acknowledge academic pressures and limit mental distress caused by it

Would you like to look at:

General details

Report title 
Improving emotional well-being of young people, Richmond and Kingston
Local Healthwatch 
Healthwatch Richmond upon Thames
Date of publication 
Thursday, 3 November, 2016
Date evidence capture began 
Thursday, 3 November, 2016
Date evidence capture finished 
Thursday, 3 November, 2016
Type of report 
Key themes 
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
If this work has been done in partnership, who is the partner? 
Achieving for children
Primary research method used 
How was the information collected? 
Website Feedback

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)

Details of people who shared their views

Number of people who shared their views 
Age group 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.