Summary of report content
Healthwatch Bexley undertook research about the experiences of Bexley residents during the 2020 Coronavirus pandemic during May 2020. They spoke to 147 people.
A number of themes were identified in the research. People who are vulnerable and still shielding will still need continued support.
Many local residents are living in fear of Coronavirus and this is increasing social isolation, loneliness and negatively affecting the mental health and wellbeing of local residents. This is particularly apparent in vulnerable groups such as those with a learning disability, some BAME groups, the elderly and carers.
Many services are offering help and support digitally rather than ‘face to face’. It is important that those who do not use or have digital access are not excluded and alternative provision is made for them going forward.
Some people are afraid to get help for new and ongoing health problems which may pose a long-term risk to their long-term health.
The inability to see family and friends, has been the hardest thing for many people to adjust to, especially if loved ones are in hospital.