Impact and performance report October - December 2020

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Summary of report content

Healthwatch West Sussex reported on their performance during October - December (Quarter 3) 2020.

They recorded a total of 3732 pieces of insight (335% increase on this time last year) and engaged with over 1300 community partners focusing on autism and learning disabilities, sensory needs, digital access to healthcare, and communication improvement.

They continue to work collaboratively with our colleagues in Healthwatch Brighton & Hove and East Sussex, where issues are Sussex-wide, including additionally commissioned work. Healthwatch West Sussex currently lead on behalf of local Healthwatch on: Cancer, Autism and Learning Disabilities, Dentistry, Children & Young Peoples future engagement with the implementation of the Foundations for Our Future recommendation implementation.

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General details

Report title 
Impact and performance report October - December 2020
Local Healthwatch 
Healthwatch West Sussex
Date of publication 
Tuesday, 9 February, 2021
Date evidence capture began 
Thursday, 1 October, 2020
Date evidence capture finished 
Thursday, 31 December, 2020
Type of report 
Key themes 
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.