How has coronavirus affected you? Black, Asian and minority ethnic communities

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Summary of report content

Healthwatch Hounslow have reported on 1049 people views of the coronavirus pandemic who identify as being from Black and Minority Ethnic backgrounds.

The report found that there is a clear health inequality as Black and Minority Ethnic groups are at higher risk of contracting the virus. 41% of Black and Minority Ethnic respondents are worried about their own health, compared to 29% from white backgrounds. Half of Black and Minority Ethnic respondents (50%) are concerned about infection risk at services, compared to 33% from white backgrounds. 40% of Black and Minority Ethnic respondents are worried about their job or finances – this compares to 28% from white backgrounds. 68% have found information in accessible formats, comparing with 77% from white backgrounds.

A number of recommendations were made relating to health services, mental health, and the community. 

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General details

Report title 
How has coronavirus affected you? Black, Asian and minority ethnic communities
Local Healthwatch 
Healthwatch Hounslow
Date of publication 
Monday, 3 August, 2020
Date evidence capture began 
Tuesday, 26 May, 2020
Date evidence capture finished 
Wednesday, 1 July, 2020
Type of report 
Report
Key themes 
Access
Booking appointments
Cancellation
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Service closure
Service delivery organisation and staffing
Support
Other information of note about this report 
BME
Healthwatch reference number 
Rep-7851

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of people who shared their views

Age group 
All
Gender 
All
Ethnicity 
Black/ African / Caribbean / Black British
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.