Summary of report content
Healthwatch Hounslow conducted a survey with 3,310 people to gather their experiences of the coronavirus pandemic between May and July 2020.
The report found that people are concerned about social distancing and a 'second wave' of the virus. The shielding system caused much confusion. Those with cancelled appointments have received minimal or no information and there are mixed views on the levels of support from GPs and other services. Many people experience a better work-life balance, thanks to home working. Those with activities and routines are more resilient than those without. Those with gardens are much more able to cope, than those without.
A number of detailed recommendations were made relating to mental health, the community, and health services.