Healthwatch Leeds reported on people's experiences of the COVID-19 pandemic in a weekly report.
The report found that older people have been mentally impacted by isolation and being digitally excluded. Older people are finding it harder to access medical appointments on the whole, often due to difficulties with getting through to surgeries on the phone. Some people are now attending socially distanced lunch clubs, albeit in smaller numbers than before the pandemic. Telephone befriending has been implemented and works well.
Healthwatch Leeds are working together with LS25 & LS26 Local Care Partnership to find out how Covid19 has impacted people’s lifestyle in surrounding areas. People are reporting that they enjoy living close to beautiful parks, nature reserves and the countryside, but over half of respondents said their activity levels have been impacted.
People also reported not being able to be seen for treatment. A number of issues have been highlighted relating to eligibility and appointment availability for flu jabs.
No recommendations were made in this report.
How does it feel for me during Covid-19? 5th October
Date evidence capture began
Monday, 21 September, 2020
Date evidence capture finished
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?