How does it feel for me during Covid-19? 5th October

Download (PDF 163KB)

Summary of report content

Healthwatch Leeds reported on people's experiences of the COVID-19 pandemic in a weekly report.

The report found that older people have been mentally impacted by isolation and being digitally excluded. Older people are finding it harder to access medical appointments on the whole, often due to difficulties with getting through to surgeries on the phone. Some people are now attending socially distanced lunch clubs, albeit in smaller numbers than before the pandemic. Telephone befriending has been implemented and works well. 

Healthwatch Leeds are working together with LS25 & LS26 Local Care Partnership to find out how Covid19 has impacted people’s lifestyle in surrounding areas. People are reporting that they enjoy living close to beautiful parks, nature reserves and the countryside, but over half of respondents said their activity levels have been impacted.

People also reported not being able to be seen for treatment. A number of issues have been highlighted relating to eligibility and appointment availability for flu jabs.

No recommendations were made in this report. 

Would you like to look at:

General details

Report title 
How does it feel for me during Covid-19? 5th October
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Tuesday, 6 October, 2020
Date evidence capture began 
Monday, 21 September, 2020
Date evidence capture finished 
Friday, 2 October, 2020
Type of report 
Report
Key themes 
Access
Booking appointments
Cancellation
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Health promotion
Information providing
Lifestyle and wellbeing
Quality of care
Service closure
Service delivery organisation and staffing
Support
Waiting times and lists for treatment
Healthwatch reference number 
Rep-7850

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Consultation
Survey
User stories
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.