How does it feel for me during COVID-19?

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Summary of report content

Healthwatch Leeds have shared the feedback from local people about “How does it feel for me during COVID-19?”. The issues that they have heard about are:

  • Impact of shielding on mental wellbeing - the key things people talked about were loneliness and isolation, increased anxiety, missing their loved ones and the lack of face to face contact. However, many felt safer by being at home.
  • Lack of exercise was a key factor in their physical health getting worse - a range of reasons were cited for this, including the cold weather, gyms and pools being closed, working long hours and a lack of motivation.
  • People felt that services have disengaged from them which has led to them not accessing health and care during the pandemic.
  • The pandemic had impacted several aspects of people’s lives including their family and relationships and work and employment.
  • The report contains feedback from several organisations who engage with different groups of people including Leeds Older People’s Forum,  Leeds Society for Deaf and Blind People, BME Hub which supports people of Black, Asian and Minority Ethnic backgrounds, Health for All who work to enable the poorest and most vulnerable communities overcome the challenges of health and social inequality, and the Migration Team at Leeds City Council.


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General details

Report title 
How does it feel for me during COVID-19?
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Tuesday, 16 March, 2021
Date evidence capture began 
Tuesday, 23 February, 2021
Date evidence capture finished 
Monday, 8 March, 2021
Key themes 
Communication between staff and patients
Holistic support
Information providing
Lifestyle and wellbeing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Primary research method used 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Mental health services 
Community mental health team (CMHT)

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Not known
Sexual orientation 
Not known
Other population characteristics 
Refugees or asylum seekers
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.