How does it feel for me during Covid 19? – Weekly real-time report 31st August

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Summary of report content

Healthwatch Leeds spoke to 120 people about their experiences during the Coronavirus pandemic. 

The report found that 47% of people's wellbeing had been affected, particularly relating to anxiety about catching the virus, managing health conditions, isolation, and work stressors. The majority of people reported that they were kept informed about their GP service changes. There were mixed views about the use of technology to access services. People often felt unsafe in public spaces due to other people's behaviour and a lack of respect for social distancing and mask wearing. Healthwatch Leeds also spoke to a group of Black and minority ethnic women, who reported feeling lonely and anxious. They sometimes find it difficult to understand messages about staying safe because these aren’t always clear and straightforward.

No recommendations were made in this report.

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General details

Report title 
How does it feel for me during Covid 19? – Weekly real-time report 31st August
Local Healthwatch 
Healthwatch Leeds
Date of publication 
Friday, 4 September, 2020
Date evidence capture began 
Sunday, 16 August, 2020
Date evidence capture finished 
Monday, 31 August, 2020
Type of report 
Report
Key themes 
Access
Booking appointments
Cancellation
Communication between staff and patients
Digitalisation of services
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Support
Healthwatch reference number 
Rep-7756

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Outpatients
Mental health services 
Learning disability service
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
120
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.