Healthwatch Croydon report on the initial findings of a survey of Croydon residents’ experience of the Covid-19 pandemic. There were 63 respondents between 3 April and 23 April.
The report looks at people’s information needs and how they have met. It also looks at the main impacts on people of the lockdown and the pandemic. These are food supplies, accessing healthcare, social isolation, the impact on people’s mental health, financial and work issues and the impact on children and young people. They asked people to rank their needs in order of preference. Not surprisingly, social interaction was the highest need, with food and deliveries of food second, other significant numbers were concerned about keeping safe as well, money, accessing medical treatment and being able to undertake normal activity like getting a haircut.
There were 7 suggestions for change on information, publicising the help available for people getting food, how to access healthcare services, access to employment, benefits, housing and financial advice, and initiatives to support families and children, and to provide mental health support for people who have been affected by lockdown.
How is Covid-19 affecting Croydon residents?
Date evidence capture began
Date evidence capture finished
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Food and nutrition
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Urgent and emergency care services
Accident & emergency
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?