How are you coping with the Coronavirus pandemic? Summary report of survey (v2)

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Summary of report content

This research project took place as a result of the Coronavirus pandemic (Covid-19) and the subsequent lockdown that took effect in England in March 2020.

Healthwatch Together (HW Cumbria, HW Lancashire, HW Blackpool and HW Blackburn with Darwen) quickly created a survey in response to the pandemic, with the aim of finding out how the people of Cumbria and Lancashire were coping during this difficult time.

This report is a summary of the findings of the second version (v2) of the survey which ran from 22 April until 19 June 2020 and received 785 responses.  It covers the impact of the pandemic on mental health, finances, on those with pre-existing medical conditions and carers.


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General details

Report title 
How are you coping with the Coronavirus pandemic? Summary report of survey (v2)
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Tuesday, 14 July, 2020
Date evidence capture began 
Wednesday, 22 April, 2020
Date evidence capture finished 
Tuesday, 14 July, 2020
Type of report 
Local analysis
Key themes 
Cleanliness hygiene and infection control
Digitalisation of services
Health and safety
Health inequalities
Lifestyle and wellbeing
Other information of note about this report 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
If this work has been done in partnership, who is the partner? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers
GP practice
Out of hours
NHS 111
Urgent care services
Secondary care services 
Cancer services
Care of the elderly
Child and adolescent mental health services (CAMHS)
Counselling/improving access to psychological therapies (IAPT)
Critical care
End of life care
General surgery
Psychiatry/mental health (hospital services)
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Depression and anxiety service
Mental health crisis service
Social care services 
Adult social care
Assisted living
Children services
Day care (social care services)
Drug & alcohol services
Hospice services
Residential care home
Community services 
Community based services for people with a learning disability
Community based services for people with mental health needs
Community healthcare and nursing services
Urgent and emergency care services 
Accident & emergency
NHS 111

Details about conditions and diseases

Conditions or diseases 
Diabetes and other endocrinal, nutriotional and metabolic conditions
Fertility, pregnancy and childbirth
Injuries, accidents and wounds
Respiratory conditions
Types of disabilities 
Learning or understanding or concentrating
Mental health
Stamina or breathing or fatigue
Vision impairment
Long term condition
Types of long term conditions 
Alzheimer’s disease or dementia
Another long-term condition
Asthma or long-term chest problem
Cancer in the last 5 years
Learning disability
Mental health condition
What type of pregnancy or maternity themes are included in the report 
New mothers

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Other population characteristics 
People who are geographically isolated
People with limited family or social networks
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.