How are you coping with the Coronavirus pandemic? Summary Report 2

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Summary of report content

Healthwatch Cumbria conducted a survey to collect feedback from 785 local people about the impact of Coronavirus on their wellbeing and lifestyles. 

The report found that their were gender differences regarding the impact on mental health, with men finding it impacted them less than women. A range of coping strategies were used including friends and family, self-support and using support services. People have reported the virus has had a financial impact on them and their families, including being furloughed. There are reports of cancelled or delayed appointments whilst a lot of people are receiving consultations online. Using phone or online consultations has yielded a variety of satisfaction experiences but the majority stated that they would use it again. There is concern over people who have reported they are at risk of violence, but are not able to get the help that they need. It is positive that so many people reported the ‘community spirit’ that they have experienced during this time.

Healthwatch Cumbria are working in together with the University of Cumbria to gather as much information as we can about people’s lived experience during this time.

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General details

Report title 
How are you coping with the Coronavirus pandemic? Summary Report 2
Local Healthwatch 
Healthwatch Cumbria
Date of publication 
Friday, 3 July, 2020
Date evidence capture began 
Monday, 27 April, 2020
Date evidence capture finished 
Friday, 19 June, 2020
Type of report 
Key themes 
Digitalisation of services
Holistic support
Information providing
Lifestyle and wellbeing
Quality of care
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.