Summary of report content
Healthwatch Brighton and Hove's Hospital Discharge Wellbeing Project in April 2020 offered wellbeing calls to all those discharged from hospital during the COVID-19 pandemic. This report assessed the project's performance.
Between April and September 2020, 1,424 people have been referred to the project and 1,152 attempted contacts with 704 successful contacts. Over the period April to September there were 4 instances where the discharge did not seem to have been managed well and issues were escalated for investigation, these were all resolved quickly and satisfactorily. There seems to be a clear need for the service with 25% of people referred on for some sort of community support and 29% having issues post discharge.