Hospital discharge report

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Summary of report content

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PDF icon 20191209_Darlington_hospital discharge report.pdf

General details

Report title 
Hospital discharge report
Local Healthwatch 
Healthwatch Darlington
Date evidence capture began 
Tuesday, 1 January, 2019
Date evidence capture finished 
Sunday, 31 March, 2019
Type of report 
Report
Key themes 
Communication between staff and patients
Discharge
Health protection
Information providing
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Healthwatch reference number 
Rep-4894

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Focus group
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
General surgery

Details of people who shared their views

Number of people who shared their views 
11
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.