Homelessness and Health: Blackpool

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Summary of report content

Healthwatch Blackpool revisited their 2020 research on homelessness to investigate further some of the concerns that homeless people had expressed in that project.  They spoke to 52 people.

The research explores homeless people’s experience of accessing GPs, hospital and A&E, the lack of support for mental health patients and experience of mental health services, dentistry, pharmacy, cancer screening and other services.

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General details

Report title 
Homelessness and Health: Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Friday, 29 October, 2021
Date evidence capture began 
Saturday, 1 May, 2021
Date evidence capture finished 
Wednesday, 30 June, 2021
Key themes 
Access
Communication between staff and patients
Health inequalities
Information providing
Quality of care
Service delivery organisation and staffing
Staff attitudes

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Community pharmacy
Dentist (non-hospital)
Diagnostic and/or screening service - single handed sessional providers
GP practice
Optometry services
Secondary care services 
Day care
Inpatient care
Maternity
Outpatients
Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Urgent and emergency care services 
Accident & emergency

Details about conditions and diseases

What type of pregnancy or maternity themes are included in the report 
New mothers

Details of people who shared their views

Number of people who shared their views 
52
Age group 
16-17 years
18-24 years
25-64 years
65-85 years
85 +
Gender 
Female
Male
Non binary
Prefer not to say
Ethnicity 
Not known
Sexual orientation 
Not known
Other population characteristics 
Homeless people
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.