Summary of report contentHealthwatch Southampton created this report to analyse the provision and effectiveness of hearing loop facilities for people with hearing impairment in the area. A team of trained 'Let's loop Southampton' Healthwatch volunteers visited 295 shops in the Central Southampton area to audit their hearing loop systems. Stores that had satisfactory facilities were presented with a certificate. Those without were left with literature outlining why it was important for stores to be accessible for all. The report presents some case studies, including John Lewis department store and St Mary's stadium. Findings included he following: - 13% of stores were fitted with hearing loops - The Marlands area, with 42 shops, had no hearing loops - On a positive note, 4 of the 5 Costa Coffee branches audited were fitted with hearing loops and signage. The report includes some stories of improvements that have happened since the audit exercise and details the future for the project.
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Hearing loops in Central Southampton
Date of publication
Sunday, 1 April, 2018
Type of report
Lifestyle and wellbeing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Let's loop, Go! Southampton
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
Types of long term conditions
Deafness or severe hearing impairment
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible Impact (cost related)