Healthy Start Consultation

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Summary of report content

Healthwatch Bexley collected the views of a small sample of parents, health professionals and early year’s professionals living and working in the London Borough of Bexley (LBB). The 8-week consultation period took place from 15th July until 9th September 2019. They listened to over 250 people’s comments on the Healthy Start voucher scheme by visiting 19 groups and locations throughout the London Borough of Bexley which included parent and child groups, baby clinics, children’s centres, hospitals, and events such as community fun days.

The key issues in the report include lack of knowledge for parents around the Healthy Start voucher scheme; the scheme not being consistently publicised and advertised at key venues such as baby clinics, nurseries, children’s centres and food banks; some health and early year’s professionals not fully aware of the qualifying criteria to be eligible for the scheme or actively promoting the scheme; application forms not being signed in a timely basis by health professionals; and the turnaround time of application forms once signed being slow, with some people not getting a response after applying. The report made five recommendations.

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General details

Report title 
Healthy Start Consultation
Local Healthwatch 
Healthwatch Bexley
Date of publication 
Thursday, 29 August, 2019
Date evidence capture began 
Monday, 15 July, 2019
Date evidence capture finished 
Monday, 9 September, 2019
Type of report 
Local analysis
Key themes 
Health promotion
Information providing
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Local Council
If this work has been done in partnership, who is the partner? 
Primary research method used 
Engagement event
Focus group
Unstructured Interview
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.