Healthwatch Oxfordshire Annual Report 2017/18

Download (PDF 3.23MB)

Summary of report content

In 2017/18 Healthwatch Oxfordshire:

  • reached 40,000+ people on social media
  • challenged the providers of local services on a range of issues
  • have researched and published reports on a wide range of issues ranging from stroke services to parking
  • signposted people to services more than 700 times by phone and email
  • Spoken to more than 1,500 people

 

Would you like to look at:

Report 
PDF icon 20200212Oxfordshire_Annual-Review-_2017_8_A4-Final.pdf

General details

Report title 
Healthwatch Oxfordshire Annual Report 2017/18
Local Healthwatch 
Healthwatch Oxfordshire
Date of publication 
Wednesday, 12 February, 2020
Date evidence capture began 
Saturday, 1 April, 2017
Date evidence capture finished 
Saturday, 31 March, 2018
Type of report 
Annual report
Key themes 
Access
Booking appointments
Car parking access
Car parking charges
Quality of care
Quality of staffing
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number 
Rep-7458

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
How was the information collected? 
Not known
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Appointments
Outpatients

Details of people who shared their views

Number of people who shared their views 
1,500
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.