Summary of report content
In July, we have received a total of 26 contacts through various means, for example, survey monkey, meetings, phone calls, and emails (Web). The number of comments can differ from the total number of total contacts received as one contact can refer or comment on multiple issues or concerns.
The report also provides details of the types of services and the nature of the concerns and compliments that members of the public reported to Healthwatch during the month of June.
The services highlighted from the intelligence are as follows:
- GP Surgeries
- Hospitals
- VCS
- Other services
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.