Healthwatch Kingston Upon Hull Annual Report 2019-20

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Summary of report content

In October 2019 Hull CVS were delighted to be awarded the contract for Healthwatch Kingston Upon Hull for the next 3 years.

This report is details the efforts of Healthwatch Kingston Upon Hull since October 2019 to March 2020 to raise the profile of Healthwatch and demonstrate our efforts to reach out to the community.

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Report 
PDF icon HWH-Annual-Report-2019-20-FINAL.pdf

General details

Report title 
Healthwatch Kingston Upon Hull Annual Report 2019-20
Local Healthwatch 
Healthwatch Kingston Upon Hull
Date of publication 
Tuesday, 30 June, 2020
Date evidence capture began 
Tuesday, 1 October, 2019
Date evidence capture finished 
Tuesday, 31 March, 2020
Type of report 
Annual report
Key themes 
Access
Booking appointments
Information providing
Interpreters
Medication
Prescription
Staff attitudes
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Engagement event
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Diagnostic and/or screening service - single handed sessional providers
GP practice
Secondary care services 
Cancer services

Details about conditions and diseases

Conditions or diseases 
Cancer

Details of people who shared their views

Number of people who shared their views 
260
Age group 
All
Gender 
All
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Administrative
What was the main sentiment of the people who shared their views? 
Mixed

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.