Healthwatch Haringey report on their achievements for 2019/20.
23 volunteers helped them to carry out their work, giving up 254 hours of their time. They employed 6 staff and received £160,000 in funding from the local authority.
198 people shared their health and social care story and 211 people contacted Healthwatch Haringey with questions about local health and social care services.
2282 people engaged with them through their website, 1259 people engaged through social media, and 1700 people engaged at community events.
They published 5 reports about the improvements people would like to see with their health and social care, and from this, made 39 recommendations for improvement.
The report also sets out the changes Healthwatch Haringey secured to the delivery of health and social care.
Healthwatch Haringey Annual Report 2019-20
Date evidence capture began
Date evidence capture finished
Communication between staff and patients
Lifestyle and wellbeing
Quality of care
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Psychiatry / mental health (other services)
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?