Health and wellbeing BAME womens event

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Summary of report content

Healthwatch Bristol has previously heard that people from certain BAME communities have a lack of understanding of screening programmes and health promotion. As a result of this, Healthwatch Bristol organised a health and wellbeing event for BAME women, to raise awareness of cancer. The main event focused on two types on cancer which are particularly related to women. Healthwatch organised workshops to hear people’s feedback on long term health conditions, their experiences of using health and social care services and which services they felt had help supported them with their needs. Healthwatch Bristol facilitated a workshop asking if people had any long term illness and which health and social care services they felt helped to support them with their needs. Healthwatch Bristol collected 55 experiences from those who attended the event. The key themes from those experiences: Positive feedback regarding some GP surgeries, Dentist and some accident and emergencies services; in relation to access to services, the majority of commentators felt that availability of appointments to see their GP and time spent waiting for an interrupters and appointments, was a major issue; many commentator were disappointed as their surgery had not informed them they were entitled to interrupters and were resorting to taking family members; some commentators felt that being listened to way important in relation to being treated with dignity and respect; in many cases some commentators felt there was a lack of communication and translation provision between their surgery Hospitals and patients; poor cervical screening assessment were also an issue as some were not informed that screening should be done every three years for some women of certain ages. The report has one recommendation, although there is no response from the provider.

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General details

Report title 
Health and wellbeing BAME womens event
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Wednesday, 12 July, 2017
Date evidence capture began 
Wednesday, 12 July, 2017
Date evidence capture finished 
Wednesday, 12 July, 2017
Type of report 
Report
Key themes 
Access
Administration
Communication between staff and patients
Referrals
Healthwatch reference number 
Rep-1422

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
If this work has been done in partnership, who is the partner? 
Public Health, Cancer Research UK, Macmillan Cancer
Primary research method used 
Engagement event
Focus group
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds

Details of people who shared their views

Number of people who shared their views 
55
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.