Healthwatch Trafford undertook a survey to find out local people’s priorities for health and social care services. The survey was open between 25 June and 16 July 2021 and they heard from 26 people.
When asked about priority service areas, the most popular request was for all service areas to receive attention.
In addition, there were three key areas highlighted as needing prioritising: GPs, community mental health services, and hospital outpatient services.
People said there was a need for more clinical staff and more locally accessible services.
They wanted health and care services to quickly return to pre-pandemic levels of operation.
People also supported improvements to the services offered based on convenience for patients, good quality care, well-funded services, and access for all
Health and Social care service priority areas
Date evidence capture began
Date evidence capture finished
Digitalisation of services
Quality of staffing
Service delivery organisation and staffing
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Mental health services
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Urgent and emergency care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?