Health and care feedback report

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Summary of report content

Healthwatch Tameside undertook a general survey about local health and care services.  They received 97 responses.

The key services covered by the research were:

  • GPs
  • Hospitals
  • Covid-19 vaccinations
  • Ambulances
  • NHS dental care

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Report 
PDF icon 20220728_Tameside_General feedback report Aug 21 to Mar 22.pdf

General details

Report title 
Health and care feedback report
Local Healthwatch 
Healthwatch Tameside
Date of publication 
Tuesday, 2 August, 2022
Date evidence capture began 
Sunday, 1 August, 2021
Date evidence capture finished 
Thursday, 31 March, 2022
Key themes 
Access
Quality of care
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Inpatient care
Outpatients
Mental health services 
Community mental health team (CMHT)
Social care services 
Adult social care
Urgent and emergency care services 
Accident & emergency
Ambulance services

Details of people who shared their views

Number of people who shared their views 
97
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.